Delivery & Returns

Delivery

We aim to deliver orders within 7 – 10 days. Delivery time is dependent on your location and the current stock availability.

General

Once you have placed an order on this site you will receive a confirmation email detailing your purchase.It is our policy to dispatch your order within 3 working days on the island of Ireland. However, whenever possible we will send orders next day subject to stock levels. You are responsible for providing the correct address, telephone number and postal code and must be available to take delivery of all ordered product either in person or through an authorized assignee. All orders require a contact phone number, and all deliveries require a signature.

Orders placed after 12pm Friday and on Saturday and Sunday, will be shipped by the following week. If you require urgent shipping please contact us and we shall endeavour to accommodate you.

Estimated Delivery Cost

Our current promotion provides free delivery on all orders in excess of €250. Delivery costs vary by weight and volume of your order. You will see the exact delivery costs during checkout, before you place your order. There are no hidden costs or charges when shopping at Fingal Fencing. Delivery Charge on products is based primarily on weight but the dimensions and type of product will also affect the delivery charge.

Republic & Northern Ireland Service Price Inc VAT
Nationwide Delivery, Normal Items 1kg – 30kg(Approx. 3 working days delivery) EUR 6.50
Nationwide Delivery, Normal Items 31kg – 60kg (Approx. 3 working days delivery) EUR 15.00
Nationwide Delivery, Normal Items 61kg – 100kg (Approx. 3 working days delivery) EUR 25.00
Overweight Items 101kg – 1200KG (Approx. 3 working days delivery) EUR 40.00
Saturday / Sunday / Bank Holiday delivery Not Available

 

Non Delivery

Please notify us within 7 days from the expected delivery date of a non-delivery. Please email us at info@fingalfencing.ie with your order number and details.

 

Returns

General

This Returns Policy only applies where you make a purchase online from our website. We recommend you read our Returns Policy prior to you making a purchase from our website, so you are familiar with our policy on refunds, returns and repairs and your legal rights and remedies. You can amend an order provided we receive notice of your wish to amend before it is dispatched. If you wish to amend your order please contact info@fingalfencing.ie quoting your order number and details.

Returning an item

When you complete an online purchase, you have a statutory right to return goods (other than perishable or made to order or bespoke/customized goods) up to 14 days (the “Cooling-Off Period”) after receiving your order for a refund of that item, or to exchange it.

This cancellation right is in accordance with The European Directive on Distance Selling (Directive 97/7/EC) and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. A full refund of the value of the goods will be made upon our receipt of the returned goods. This cancellation right does not apply in the case of: Personalised or bespoke Products; Products that are liable to deteriorate or expire rapidly; Sealed products not suitable for return for health protection and hygiene reasons which have been unsealed; and Products which are inseparably mixed with other items after their delivery. If you exercise the right to return in accordance with the above, you will be responsible for the direct cost of returning the goods to us.

All goods should be returned to Fingal Fencing via an insured, traceable service to: Fingal Fencing Westpalstown, Oldtown Co.Dubin, Ireland.

Any breakages or damages must be reported to info@fingalfencing.ie within 2 days of delivery.

If a Product is defective in any way, please return it immediately and we will replace the Product.

All items returned must be in their original condition – in its original condition & packaging, with all labels intact.

Items which contain a security seal can only be returned if the security seal has not been tampered with.

This policy may be subject to change at any time.

 

For more information on delivery & returns please call us on 01 8433805 or email info@fingalfencing.ie